It's called respect for a reason, right?

Everyone's heard of business professionalism, but do you think it actually works like that.  Unfortunately for most people it doesn't.  You expect that there would be respect and professionalism at work, but from experience there isn't.  While on the floor at my work the managers were talking to us about what the plans for the day were and after that they started going off about another manager.  Not only did this shock me, but it made me mad because its not right.  This isn't the first time something like this has happened.  Another manager took a call on the floor that should have been taken in the office especially since she talks very loudly and everyone in the store including the customers could here.  When I work for a place I expect there to be professionalism and respect for each other.  When this happens it makes people wonder that when were not around are the managers talking badly about us.  I believe that when you have a problem with someone or how something is being run you go and talk to that person you don't just bitch about to everyone else.  With this going on you just keep going around in circles with everything.  This situation throws respect out the window which isn't fair, but yet it happens all the time.  So is there such thing as respect in a work place anymore?